Home, beauty, pet and sporting brands ship through the same retailer doors. Reliable retailer-compliant freight, routing-guide adherence, ASN and EDI — handled so the chargebacks don't eat the margin.
Each major retailer has a distinct routing guide, its own label format, its own ASN fields and its own OTIF window. A single brand will ship all four in the same quarter. We run the desk that keeps each one correct — or the chargebacks arrive before the invoice does.
Every shipment to a retailer DC is planned against that retailer's current routing guide, booked with a carrier the retailer accepts, and delivered inside the OTIF window with the ASN sent on time.
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The compliance scope we run for consumer goods brands, broken out by workstream. Anything beyond this list is scoped as a one-off at quoting time.
| Routing guide intake | Walmart RDC / Target DCs / Costco depots / Amazon Vendor (AWD and non-AWD) — guides read, hash-flagged when updated, action items assigned to the right team. |
|---|---|
| Label specification | GS1-128 carrier labels, retailer-specific pallet tags (e.g. Walmart UCC-128, Target SSCC), case-level marks with UPC verification. Mis-label rejections prevented at the DC door. |
| ASN & EDI | 856 ASN, 850 PO, 810 invoice, 997 acknowledgement. Direct EDI for retailers that require it; VAN hand-off for the rest. We hold the mapping. |
| OTIF management | On-time in-full tracked per PO. Appointment booking into each retailer's scheduling system (Retail Link, Target Partners Online, Costco CRP). Exceptions surfaced before the window closes, not after. |
| Chargeback defence | When a chargeback does hit, we file the dispute with the POD, the ASN timestamp and the appointment confirmation inside the retailer's SLA. Recoveries land back to your finance team. |
| Routing-guide change alerts | Retailers revise routing guides four to eight times a year. The desk re-reads them on release and pushes what changed into the portal the same day — no surprise rejections. |
Consumer goods ship on pallets, not in parcels. The operating detail below is what separates a shipment that arrives clean from one that triggers a deduction.
Retailer-spec GMA pallets, correct tier/hi, shrink wrap pattern to spec, corner boards where the routing guide calls for them. Re-palletising at cross-dock when the factory ships to the wrong standard.
Shelf-ready cases, display-ready pallets for club channels, price-ticketed where the PO calls for it. Fewer touches between the DC door and the store aisle.
Line-level status from PO to DC receipt — visible to your buyer, the retailer's DC team, and your finance close. No "where's the pallet" emails.
850 / 855 / 856 / 810 / 997 mapped to each retailer we ship to. VAN or AS2 — your finance system sees one clean feed, not eight.