From the overseas factory to the customer's door — sourcing, freight, fulfillment and returns in one portal, wired to the storefront you already run.
Five phases of a DTC season, each with its own shipment profile. We plan the freight around the launch plan — not the other way around.
Forecast lands. We hold the PO at the factory until your preorder signal clears, then release against locked quantities.
Ocean consolidation into LA or SAV, cross-docked direct to your 3PL or our fulfillment node. SKUs live on the storefront the day they hit the floor.
Sell-through crosses the reorder threshold. We release the second PO, flag slow movers for markdown, and pre-book the next sailing.
Air conversion if sell-through outruns the ocean book. Surge labor at the fulfillment node. Customer-service exceptions routed back into the portal in minutes, not emails.
Return grading: A-stock back to pick, B-stock to liquidation, C-stock scrapped. The portal shows recovery rate by SKU so next season's buy is calibrated.
Generalist forwarders ship containers. DTC brands need the storefront, the 3PL, the returns flow and the air lane all working together.
Shopify, WooCommerce, Amazon Seller and BigCommerce flow order state, inventory and tracking both ways. No CSV emails.
LA, Dallas and Savannah for the US; Rotterdam and Felixstowe for EU/UK. Pick-pack, kitting and returns handled in-house or at vetted 3PL partners.
Receive, inspect, grade A/B/C, restock or liquidate. Resolution SLA visible at SKU level — not a black box quarterly write-down.
A pre-negotiated HKG / PVG / SZX air block. When the ocean book runs dry in Q4, we convert by pallet — not by panic email.
Already on ShipBob, ShipHero or a regional 3PL? We stitch the inbound to them and add visibility — you don't have to move the FC floor.
De minimis rules, Section 321 vs. T01, duty engineering by HTS. Landed cost per SKU lives in the portal, not in a finance spreadsheet.
A 7-figure Shopify brand kicked off in February, moved inbound onto our consolidation and switched their peak-buffer to our LA node. First-run to shelf dropped from 75 days to 42. Restock cycle tightened from 28 days to 12. Return grading moved from quarterly to weekly.
These numbers are drawn from typical engagements and labeled illustrative until a named reference goes live.
Walk through the plan →