Licensed brokerage in the US and partner brokerage worldwide. HTS classification by people who know your product, duty engineering where it's legal, and post-entry support when something goes sideways.
The full clearance scope, plus the boring-but-critical compliance work most forwarders skip.
US Customs Brokerage License — entries filed in our name, our liability.
Tariff classification by category specialists. Binding rulings when material.
FTA / GSP / drawback / first-sale — every legal lever used to lower duty.
Pre-arrival filings on every shipment, on time, every time.
Other-government-agency filings for regulated goods, with audit-ready records.
PSC, post-summary corrections, protests, and ruling requests when something needs fixing.
Direct clearance in the US under our own broker license. Trusted partner brokers in 30+ other countries, onboarded against our recordkeeping and disclosure SOP so you see the same document pack regardless of who actually files.
| Country | Clearance | Filing authority | Pre-arrival filings | Typical release |
|---|---|---|---|---|
| United States | Direct · Licensed | CBP — our license & bond | ISF (10+2) · AMS · FDA Prior Notice | 2–24 hours post-arrival |
| Canada | Partner CHB | CBSA | eManifest · ACI · PARS | Same-day to 24 hours |
| Mexico | Partner · Agente Aduanal | SAT / ANAM | Pedimento · COVE · DODA | 24–72 hours |
| United Kingdom | Partner | HMRC · Border Force | ENS · S&S GB · CDS | Same-day at Felixstowe & Southampton |
| Germany | Partner | Zoll (ATLAS) | ENS · ATLAS · EORI | Same-day at Hamburg & Bremerhaven |
| Netherlands | Partner | Douane (DMS) | ENS · DMS · T1 transit | Same-day at Rotterdam |
| Belgium | Partner | AGDA | ENS · PLDA | Same-day at Antwerp & Zeebrugge |
| France | Partner | DGDDI | ENS · Delta-G | 24 hours |
| Australia | Partner | ABF | ICS · SAC · FID | 24–48 hours |
| Japan | Partner | Japan Customs | AFR · NACCS | Same-day to 24 hours |
| Singapore | Partner | Singapore Customs | TradeNet permit | Same-day |
| Hong Kong | Partner | C&ED | Trade Declaration (TDEC) | Same-day |
Release times are typical — delays from exams, missing documents or OGA holds are reported in the portal the hour they happen. Additional countries (Brazil, India, UAE, South Korea, Taiwan, Vietnam, Thailand) available via partner network on request.
Every entry carries a full document pack in the portal — the same pack we'd hand a CBP auditor on 48 hours notice. Recordkeeping is not an afterthought bolted on at year-end; it's the default output of every filing we make.
| Entry document pack |
Per-entry bundle: commercial invoice, packing list, BL or AWB, HTS rationale memo, FTA certificate of origin (where claimed), arrival notice, CBP form 7501, OGA forms (FDA / USDA / EPA), any exam or CET record. Retained 5 years in the portal (meets 19 CFR 163.4 recordkeeping requirement). |
|---|---|
| HTS classification audit trail |
Every HTS classification we file carries a written rationale citing the General Rules of Interpretation, any applicable Explanatory Notes, CBP ruling references, and the product characteristics we used to decide. Material changes (new tariff, ruling, product spec) trigger a re-classification review. Binding rulings requested on high-volume or high-duty SKUs when CBP precedent is ambiguous. |
| Bonds & financial instruments |
Continuous bonds sized to annual entered value, re-evaluated yearly. Single-entry bonds for occasional importers. Drawback bonds when claims warrant. We hold the principal relationship with the surety — no third-party markup. Bond stacking monitored against CBP's 10% rule; insufficiency flagged 30 days pre-threshold. |
| CTPAT & trusted-trader |
CBP CTPAT sponsorship for importers and highway carriers. We draft the security profile, shepherd the CBP validation visit, and maintain the annual review. CTPAT importers typically see 40–60% fewer exams within 6 months. Cross-border equivalents supported: PIP (Canada), OEA (Mexico), AEO (EU, UK, Japan). |
| Post-entry corrections & protests |
PSC (Post-Summary Correction) for changes inside the liquidation window. Protest (CBP form 19) for contested liquidations. Prior Disclosure for self-reported errors to mitigate penalties. Ruling requests (CROSS) for prospective clarity on novel goods. All corrections logged in the portal with a reason code and the underlying CBP response. |
| Duty-saving programs |
USMCA · GSP (when authorised) · Section 321 de minimis · FTZ (foreign-trade zone) · Duty drawback · First-sale valuation · Chapter 98 temporary importation. Each program evaluated against your commodity mix during onboarding and again annually. Savings estimates quoted against prior 12 months of your entry history before we engage. |
| OGA & regulated-goods filings |
FDA (prior notice, FSVP), USDA (APHIS, FSIS), EPA (TSCA, FIFRA), FWS, ATF, CPSC. PGA message sets filed via ACE. Lithium battery, DG, controlled-substance exception requests prepared in-house. Partner counsel on retainer for FDA warning-letter response, FSVP remediation and CPSC recall support. |
We'll review your top 10 SKUs free of charge. Most importers leave 5–15% of duty on the table from sloppy classification.
We'll flag exclusions, FTZ alternatives, first-sale and origin engineering options where they apply.
Yes — single-entry and continuous, sized to your annual entered value. We re-evaluate annually.
We can sponsor your application and run the security profile — most clients see expedited exam treatment within 6 months.
Filing is tightest when it's tied to the freight booking. Our customs desk works off the same shipment record as ocean, air and trucking — so ISF gets filed on time, FDA prior notice reaches the port before the aircraft, and T&I paperwork meets the driver at the border.